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Case Study: Troubleshooting LED Sign Connectivity with XM Player and Wi-Fi Extenders
At LED Sign City, our goal is to ensure seamless operation of all signs, even when technical issues arise. Recently, we assisted a customer using XM Player and Wi-Fi extenders who encountered a problem when trying to send a program to their LED sign. The issue stemmed from a reset... -
Installing your LED Sign: Step-by-Step Guide for Installing Your LED Sign
If you're preparing to install your new LED sign, you're likely eager to get everything set up and running smoothly. Here's a practical guide to help you through the process, based on a recent conversation between a customer and a support representative. Whether you're a seasoned installer or doing this... -
Case Study: Connecting an LED Sign to the Internet and Publishing Content
Objective: This guide provides a detailed approach to helping customers program their antenna, verify network settings, and connect and publish content to an LED sign using VNNOX. This case is based on a recent successful support call. Background: Miss Deanna needed to bring her LED sign online, located at a... -
Novastar TB2: How to Connect and Use the HDMI Port
Table of Contents Step 1: Connect the HDMI Device Step 2: Log into the Player Step 3: Verify Connection Status Step 4: Access Terminal Control Step 5: Set the Video Source Step 6: Configure the Display Settings Step 7: Adjust the Output Position (Optional) Step 8: Finalize and Display Content... -
How to Connect to Your Taurus Device Using ViPlex
If you're trying to connect to your Taurus device using ViPlex, you may encounter a prompt for a password, depending on the status of the device and the age of your sign. This blog post will guide you through the steps to ensure a successful connection. Identifying the Taurus Device... -
Troubleshooting Novastar TB2: Resolving the Black Screen Issue
In the world of LED signage, occasional technical hiccups can arise, even with reliable hardware like the Novastar TB2. A common issue reported by users is the screen going black while still maintaining communication with the sign. After some investigation, we discovered that this problem often stems from the card... -
How to Replace a Broken or Failed Power Supply in Your LED Sign
A failed power supply can bring your LED sign to a halt, but identifying and replacing the faulty component doesn't have to be daunting. In this guide, we'll walk you through the entire process—from diagnosing the problem to safely replacing the power supply. By following these steps, you'll ensure your... -
Displaying Websites on LED Signs: A Software Guide For New Solutions
First log into your sign Trouble logging in? See here Head over to "Content" Create a new "Solution" Creating new solutions tailored to specific campaigns offers several advantages: Organization: Keeps solutions organized and easily searchable. Tracking: Monitors the lifespan of each solution. Efficiency: Streamlines the solution creation process. Select the Screen... -
Module Removal: How to Identify the Holes to Lock and Unlock the Module
Securing your LED sign modules is crucial for maintaining the integrity and functionality of your display. This guide will help you quickly identify the locking holes on your module, ensuring that you can lock and unlock it with ease. Follow these simple steps to familiarize yourself with the locking mechanism... -
LED OK Lite: How to Connect and Control Your Sign
Welcome to the LED OK Lite instructional guide. In this guide, we'll walk you through the steps to connect your mobile device to your taxi top sign, import your content, and display it on your sign. By following these simple instructions, you'll be able to manage and update your sign's...
