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  • Knowledge Base

    Troubleshooting Partial Pixelation and Display Bleeding in LED Signs

    Introduction  Partial display issues on LED signs can be frustrating, especially when one section is working properly while other segments remain blank. Understanding what might be causing this can help you troubleshoot effectively and get your sign functioning as expected. This guide walks you through diagnosing and resolving issues when...
    Troubleshooting Partial Pixelation and Display Bleeding in LED Signs
  • Knowledge Base

    Installing your LED Sign: Step-by-Step Guide for Installing Your LED Sign

    If you're preparing to install your new LED sign, you're likely eager to get everything set up and running smoothly. Here's a practical guide to help you through the process, based on a recent conversation between a customer and a support representative. Whether you're a seasoned installer or doing this...
  • Knowledge Base

    Troubleshooting Novastar TB2: Resolving the Black Screen Issue

    In the world of LED signage, occasional technical hiccups can arise, even with reliable hardware like the Novastar TB2. A common issue reported by users is the screen going black while still maintaining communication with the sign. After some investigation, we discovered that this problem often stems from the card...
  • Knowledge Base

    Troubleshooting Flickering Signs: A Comprehensive Guide to Identifying and Resolving Issues

    Flickering is often indicative of problems within the internal systems, such as a failed controller or a broken connection between components. 
  • Knowledge Base

    Understanding and Resolving LED Sign Blackouts

    With proper troubleshooting, your LED sign will be back in business in no time, illuminating your messages brightly for all to see.
    Understanding and Resolving LED Sign Blackouts
  • Knowledge Base

    Growing Into Your LED Sign: A Tailored Experience with LED Sign City

    In the dynamic world of digital displays, change is often seen as a challenge. But what if change could be seamlessly integrated, almost as if it's a part of the original plan? At LED Sign City, we've crafted a narrative that champions adaptability and innovation. The Genesis of A Digital...
  • Knowledge Base

    How to program your sign using your back up rsps file

    Your video / receiving card is the only component in your LED Sign that is not plug-and-play. If your video card fails, we usually require that you schedule a support session so we can program your new card for you. However, if you have a copy of your backup file, you...
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