Blog

  • Knowledge Base

    Dual-Pole Mounting Sequence: 5 Ft by 10 ft Double-Faced LED Sign with Tubular Frame

    Full View of the Sign Overall appearance of the double-sided sign installed on dual poles. Exploded View Assembly breakdown showing structural frame, pole mounting, and protective side covers. Step 01: Install Poles and Tubular Frame Section B-B Bottom View Front View Top View Left View and Section A-A Isometric View...
  • Knowledge Base

    4ft by 4ft LED Sign Installation: Single-Pole Mount with Below-Grade Foundation

    These 3D renderings illustrate how the LED sign, structural frame, and foundation integrate as a unified system—highlighting mounting method, structural alignment, and wind-load resistance. Full View – Sign and Foundation Fully assembled sign on a single pole, including below-grade foundation, demonstrating stability in high-wind conditions. Pole Bolted to Foundation Pole...
  • Knowledge Base

    LED Sign Mounting Methods for Two-Column Structures

    The images below illustrate two approved methods for mounting an LED sign to a structure supported by two vertical columns. Each option explains how the structural frame and angle irons interface with the columns to safely support the sign. Option 1: Front-Face Mounted Frame Spanning Across Two Columns In this...
  • Knowledge Base

    Design Guide for XM Player

    Creating and Designing Ads A Quick Guide to Designing for Your LED Screen 1 Create a Design Account Start by setting up a free Canva account to create your designs. Create Free Design Account 2 Design Your Ads Add images, videos, and text that fit your LED screen's size and...
  • Knowledge Base

    How to Sync your C16 Card with HD Player

    By default, the HD Player is set to acquire an IP address automatically. To connect the controller to your PC, first connect the controller to your PC (network or direct connection, depending on your setup), then open HD Player. 1) Open HD Player and confirm the card is detected Once...
  • Knowledge Base

    How to Remove a Front-Serviceable LED Module Secured with Screws

    Depending on the LED module selected for your project, your sign will be either front serviceable or rear serviceable. Our preference is front serviceable, as it allows individual modules to be removed directly from the front of the sign without disassembling the cabinet. Front-serviceable modules are secured in one of...
    How to Remove a Front-Serviceable LED Module Secured with Screws
  • Knowledge Base

    Setting Up an LED Sign Using a Direct LAN (Ethernet) Connection

    Step 1: Prepare for Setup Step 2: Connect LAN Cable to Laptop Step 3: Configure Network Settings on the Computer Step 4: Reconnect LAN Cable to the Sign Step 5: Open ViPlex Express Step 6: Set Up with ViPlex Handy Step 7: Verify Connection Step 8: Final Checks Overview This...
  • Knowledge Base

    How to Use the Offline Smartphone Software

    Step 3: How to Use the Offline Smartphone App-Viplex Handy  Manage the LED sign locally with Viplex Handy, an offline smartphone app. No internet is required — simply be within 20 feet of the sign to connect and control it directly. 1 Getting Started Download the app and connect in...
  • Knowledge Base

    How to Manage the Sign on Viplex Handy

    How to Manage the Sign on Viplex Handy Once your Viplex Handy account is set up on your smartphone you can start managing your LED sign directly and securely through a proximity-based connection — no internet required. 1 Content Publishing Guide Guide to upload and display text, images, and videos...
  • Knowledge Base

    How to Use the Offline Laptop Software

    Step 3: How to Use the Offline Laptop Viplex Express Software  Manage your LED sign locally using Viplex Express, our offline software for Windows. This setup lets you control your sign directly from your laptop or PC, without an internet connection. 1 Getting Started Learn how to use the software...
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