Blog

  • Knowledge Base

    How to Enable Auto-Dimming on Your LED Sign

    LED signs come standard with a built-in auto-brightness sensor to help your display stay visible in the day and comfortable at night. Depending on which software you’re using, the feature may already be enabled or may need to be turned on. XM Player Users Auto-dimming is preconfigured out of the box....
  • Knowledge Base

    How to Set a Blackout Schedule in Viplex Handy Step By Step Guide

    Table of Contents Before You Begin Step 1 — Connect the Sign Step 2 — Open Screen Status Control Step 3 — Add a New Schedule Step 4 — Set the Power On Schedule (Normal) Step 5 — Set the Power Off Schedule (Blackout) Important: Check the Sign’s Clock Before...
  • Knowledge Base

    Fix LED Sign Display Issues with NovaLCT C5.7.1

    Experiencing wrong colors, over-bright sections, or dark patches on your LED sign?NovaLCT C5.7.1 lets you adjust color balance, brightness, and calibration to restore a uniform, vibrant display. 📥 Download NovaLCT C5.7.1 here — but be sure to consult your sign support technician before making any changes to avoid incorrect settings.
  • Knowledge Base

    Wall Mounting Guide for Programmable LED Signs

    Mounting Basics Clearance: Sign must be installed 8 inches away from the wall. Sign Depth: 3.54 inches. Brackets: L-brackets along the perimeter of the sign. Installation: Sign can be directly bolted to the wall. Wedge Anchor Through Bolts Toggle Anchor Wedge Anchor Full
  • Knowledge Base

    How to Uncrate and Handle Your LED Sign

    Your LED sign has arrived! Please follow these step-by-step instructions to safely uncrate and handle your new display without causing damage. 1. Keep the Crate Upright Always ensure the crate remains upright.The feet of the crate should be on the ground at all times. Do NOT lay the crate on...
  • Knowledge Base

    Special 3x4 LED Display Assembly Instructions

    Brief Description: This 3' x 4' LED sign was specially divided into two 3' x 2' sections for international shipping via UPS. The split reduces package weight to approximately 61 lbs each—well under the 150 lb freight threshold—compared to 176 lbs if shipped as a single unit. Upon arrival, the...
    Special 3x4 LED Display Assembly Instructions
  • Knowledge Base

    Power Requirements for Modular Outdoor Digital Signs From LED Sign City

    Ensuring Safe and Reliable Operation When installing your new LED sign, one of the most important factors to consider is the power requirement. To help you plan the setup smoothly, here’s a simple breakdown of the sign’s electrical needs and guidelines based on the power available at your site. ⚡...
  • Knowledge Base

    Which Power Supply Should You Order for Your LED Sign? HSP-300-5 vs. RSP-320-5 Explained

    If you’ve been told you need a replacement power supply for your LED sign, you’re likely wondering:“Which model do I need—HSP-300-5 or RSP-320-5?” At LED Sign City, we make it easy to figure that out. Here’s a quick breakdown to help you identify the right power supply for your sign—and...
  • Knowledge Base

    Troubleshooting Guide for Antenna and POE Connection on LED Sign

     If you're experiencing connection issues with your sign, this step-by-step guide will help you identify and resolve common problems by checking the antenna, PoE adapter, and their cables. Table of Contents Step 1: Remove the Bottom-Left LED Module Step 2: Understand the PoE Adapter Setup Step 3: Reset the Connections...
  • Knowledge Base

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