Blog

  • Knowledge Base

    Tip #2: Elite XL No Video Troubleshooting — How to Remove the Housing and Check the Controller Connection

    If your Elite XL LED sign has no video and you have already tried the software troubleshooting steps with no success, the next step is to check the physical connection between the controller and the video card inside the sign. This guide shows how to safely remove the side housing on...
  • Knowledge Base

    CPE 210: Repeater Setup Guide for LED Sign

    Table of Contents Step 1 – Prepare for Setup Step 2 – Connect the Antenna to the Laptop Step 3 – Configure Network Settings Step 4 – Test the Connection Step 5 – Access the Antenna Interface Step 6 – Configure the Antenna Step 7 – Configure Gateway & DNS...
  • Knowledge Base

    XM Player Management Guide

    How to Manage the Sign with XM Player Use XM Player over a direct point‑to‑point connection to upload content, set the time, adjust brightness, and more—all without an internet connection. 1 Content Publishing Guide A step‑by‑step guide to uploading and displaying text, images, and videos on your LED sign using...
  • Knowledge Base

    New Antenna Connection Guide for XM Player

        When you receive antennas directly from us, they come pre‑configured and ready to use. Each antenna is set with a static IP address 192.168.1.127 and already assigned as either an Access Point (AP) or a Client. No advanced setup is needed – just connect and go. This guide walks you through connecting...
  • Knowledge Base

    How to Use the Offline Software (XM Player)

    How to Use the Offline Software (XM Player) Use XM Player to manage your LED sign over a point‑to‑point network without an internet connection. 1 Connect the Sign's Antenna to a Computer Establish a direct connection with a computer near the sign. See Connection Guide  2 Download the XM Player...
  • Knowledge Base

    Antenna Configuration Guide – Repeater and Access Point Setup

    For signs located far from the main building, a repeater is used to extend the network. All signs from LED Sign City include one repeater that connects the sign to the on-site Wi-Fi network, enabling remote access to the online software. An extra repeater is required when the on-site Wi-Fi signal is weak. Important Rule The distance...
  • Knowledge Base

    4 x 4 Assembly and Wiring of Modular Panels

    Purpose: This guide provides step-by-step instructions for assembling the modules into a complete  4 x 4 ft digital billboard, including alignment, hardware installation, bracket reinforcement, and wiring. Download PDF Step 1: Start With the Edges Objective: Build the perimeter first so the sign stays square and aligned. Sort and arrange the...
  • Knowledge Base

    Dual-Pole Mounting Sequence: 5 Ft by 10 ft Double-Faced LED Sign with Tubular Frame

    Full View of the Sign Overall appearance of the double-sided sign installed on dual poles. Exploded View Assembly breakdown showing structural frame, pole mounting, and protective side covers. Step 01: Install Poles and Tubular Frame Section B-B Bottom View Front View Top View Left View and Section A-A Isometric View...
  • Knowledge Base

    4ft by 4ft LED Sign Installation: Single-Pole Mount with Below-Grade Foundation

    These 3D renderings illustrate how the LED sign, structural frame, and foundation integrate as a unified system—highlighting mounting method, structural alignment, and wind-load resistance. Full View – Sign and Foundation Fully assembled sign on a single pole, including below-grade foundation, demonstrating stability in high-wind conditions. Pole Bolted to Foundation Pole...
  • Knowledge Base

    LED Sign Mounting Methods for Two-Column Structures

    The images below illustrate two approved methods for mounting an LED sign to a structure supported by two vertical columns. Each option explains how the structural frame and angle irons interface with the columns to safely support the sign. Option 1: Front-Face Mounted Frame Spanning Across Two Columns In this...
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