Blog

  • Knowledge Base

    Troubleshooting LED Sign Blackout and Network Issues: Why LED Signs Stop Playing Messages

    Table of Contents LED Sign Blackout: Check the Access Point (AP) Network HDMI Reversion: Ensuring Proper Video Source Settings Brightness Sensor Issue: Adjusting Brightness Levels Additional Support 1. LED Sign Blackout: Check the Access Point (AP) Network When your LED sign screen goes black, the first step is to verify...
  • Knowledge Base

    How to Publish Messages (Text) and Images in Viplex Express

    Publishing Messages in ViPlex Express Publishing messages to your LED sign using ViPlex Express allows for precise control and customization. This guide walks you through the steps to create, edit, and publish messages effectively. Table of Contents Accessing the Solutions Page Setting Up a New Solution Adding Text and Customizing...
  • Knowledge Base

    How to Monitor Your LED Sign in Viplex Express

    Monitoring your LED sign’s performance is crucial for ensuring its optimal operation. In this guide, we will walk you through the steps to monitor key hardware information of your terminal using Viplex Express. Table of Contents Accessing the Monitoring Settings Selecting the Target Terminal Checking Terminal Hardware Information 1. Accessing...
  • Knowledge Base

    How to Adjust the Color Temperature in Viplex Express

    To enhance the visual quality of your LED sign, adjusting the color temperature can make a significant difference. In this guide, we’ll explain how to set the color temperature for your screen in Viplex Express, including options for neutral white, standard white, and cool white. Table of Contents Accessing the...
  • Knowledge Base

    Use a brightness sensor: If your sign has one, set predefined levels for automatic adjustment based on ambient lighting conditions

    To keep your LED sign’s brightness optimized for different lighting conditions, using a brightness sensor can automatically adjust levels based on ambient light. In this guide, we’ll show you how to set predefined brightness levels in ViPlex Express for automatic adjustment using a brightness sensor. Table of Contents Accessing the...
  • Knowledge Base

    Create schedules: Set specific times and brightness levels for day and night, automatically adjusting each day

    In this guide, we’ll explain how to adjust the brightness of your LED sign using ViPlex Express by setting up automated day and night brightness levels. Follow these steps to access the brightness adjustment settings, configure the schedules, and apply the changes to ensure optimal visibility and energy efficiency.  Table...
  • Knowledge Base

    How to Fix Time Drift Issues on LED Signs Using ViPlex Express

    When your LED sign isn't connected to the internet, it operates on internal settings that can occasionally cause issues, such as time drift. Time drift can be a frustrating problem, especially if your sign is off by several minutes or more by the end of the week. In this post,...
  • Knowledge Base

    Adjust the Time (Clock) of Your LED Sign in ViPlex Express

    To adjust the time on your LED sign using ViPlex Express, first ensure you have an active connection to the display. In this guide, we’ll walk you through accessing the time synchronization settings, adjusting the time, and applying the settings to keep your sign accurate and synchronized. Table of Contents...
  • Knowledge Base

    Setup Viplex- Manage Your Sign On-Site with a Laptop

    Control your LED sign locally using a Windows or macOS laptop/PC. Update and manage content securely and efficiently while you're on-site. Table of Content 1. Download the Software 2. Connecting Computer to the LED Sign Using the CPE Antenna/Network Bridge A. Using Only the Access Point (Best for Close Proximity)B....
  • Knowledge Base

    New Sign Set Up: Items Needed for a Successful LED Sign Set Up Support Session

    When preparing for a support session for your LED sign, having the right tools and setup ensures a smooth and efficient process. Here’s a checklist of items you’ll need to have on hand before your session to ensure that we can resolve any issues quickly and effectively. Table of Contents...
Svg Vector Icons : http://www.onlinewebfonts.com/icon
We Value Your Privacy We use cookies to improve your experience, deliver personalized content, serve relevant ads, and analyze our traffic. By selecting "Accept All," you agree to the use of all cookies." For more information, see our Cookie Policy
You have successfully subscribed!
This email has been registered