Blog

  • Knowledge Base

    How to Restart Your LED Sign in Vnnox

    Occasionally, your LED sign may need a quick reboot, especially if you're troubleshooting connectivity. With Vnnox, restarting your sign remotely is a simple process. Here’s a quick guide to walk you through it: Step 1: Go to the Control Tab & Select Restart Log in to your Vnnox account and...
  • Knowledge Base

    How To Add Schedules in Vnnox

    This blog will show how schedules are made in Vnnox to play solutions. Table of Contents Log into Vnnox and Add Schedule Schedule Information Add a Solution Switch to Calendar View Publish the Schedule Log into Vnnox and Add Schedule Log into Vnnox and go to the Schedule tab. Click...
  • Knowledge Base

    Why Does Vnnox/Viplex Express Say the Sign is Offline?

    If Vnnox or Viplex Express reports your sign as offline, the issue may stem from network connectivity, hardware malfunction, or software/device compatibility. Below, we outline possible causes, troubleshooting steps, and additional scenarios to help identify and resolve the problem. Table of Contents Possible Causes Troubleshooting Steps Additional Scenarios Next Steps...
  • Knowledge Base

    How to Adjust the Brightness Sensor on Vnnox

    This guide will show you how to make adjustments for the brightness sensor on vnnox. Table of Contents Accessing the Brightness Control Menu Real-Time Brightness Control Scheduled Brightness Control Auto Brightness Control Accessing the Brightness Control Menu From the menu bar, choose Control. Click Brightness Control. Real-Time Brightness Control Real-time control allows...
  • Knowledge Base

    A Simple Guide to How to Download from Canva and Upload to Vnnox

    Follow this quick guide to seamlessly upload your canva image/video to Vnnox and get your content shining bright. Table of Contents Download images or videos from Canva. Unzip the files on Windows or Mac. Sign In to Vnnox. Upload the images or video files. Add a New Solution to organize...
  • Knowledge Base

    A Simple Guide to How to Unzip and Upload in Vnnox

    Follow this quick guide to seamlessly upload your canva image/video to Vnnox and get your content shining bright. Table of Contents Unzip the files on Windows or Mac. Sign In to Vnnox. Upload the images or video files. Add a New Solution to organize content. Link the content to your...
  • Knowledge Base

    New Sign Set Up: Items Needed for a Successful LED Sign Set Up Support Session

    When preparing for a support session for your LED sign, having the right tools and setup ensures a smooth and efficient process. Here’s a checklist of items you’ll need to have on hand before your session to ensure that we can resolve any issues quickly and effectively. Table of Contents...
  • Knowledge Base

    How to Effectively Communicate Your LED Sign Issues to Support

    When your LED sign encounters an issue, the faster we can diagnose the problem, the faster we can resolve it. To assist you effectively, it's important to provide clear and detailed information about the problem you're facing. This blog will guide you through what information to provide and how to...
  • Knowledge Base

    Cloud Software for LED Sign: How to Sign in to Your Account

    Unlock the full potential of your LED sign! This guide will walk you through a smooth login process, empowering you to manage your sign wirelessly – all from the comfort of your laptop or mobile device using VNNOX. Ready to take control? Here's what you'll need: Your laptop or mobile...
  • Knowledge Base

    LED Sign City Knowledge Base: Your Guide to LED Sign Support

    Welcome to the LED Sign City Knowledge Base, your go-to resource for all LED sign support and solutions. Whether you're setting up a new sign, troubleshooting common issues, or looking for guidance on customizing your content, we've got you covered. Explore step-by-step installation guides, software tutorials, repair and maintenance tips,...
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