Blog

  • Knowledge Base

    How to Program and Troubleshoot Your TP Link Antenna for LED Signs

    Setting up your TP Link antenna correctly is crucial for establishing a stable communication link between your computer and your LED sign. This guide will walk you through the steps. Table of Contents Understanding Your Connection Type Setting Up the TP Link Antennas Checking Antenna Lights Programming the TP Link...
  • Knowledge Base

    Troubleshooting Partial Pixelation and Display Bleeding in LED Signs

    Introduction  Partial display issues on LED signs can be frustrating, especially when one section is working properly while other segments remain blank. Understanding what might be causing this can help you troubleshoot effectively and get your sign functioning as expected. This guide walks you through diagnosing and resolving issues when...
    Troubleshooting Partial Pixelation and Display Bleeding in LED Signs
  • Knowledge Base

    How to Connect the TB2 to Wi-Fi without Using a CPE Antenna

    If your sign is close to an internet source—such as inside a building or mounted on a nearby wall—connecting it directly to Wi-Fi offers a streamlined, clutter-free setup. This approach eliminates the need for an external CPE antenna, making it ideal for locations where a clean, professional presentation is a...
  • Knowledge Base

    How to Set a Static IP Address for Your LED Sign

    When connecting your LED sign for reliable network communication, setting a static IP address ensures your device maintains the same IP every time. Follow these steps to configure your static IP for the Sign City network. Table of Contents Step 1: Connect to the Access Point (Sign City Network) Step...
  • Knowledge Base

    How to Fix Time Drift Issues on LED Signs Using ViPlex Express

    When your LED sign isn't connected to the internet, it operates on internal settings that can occasionally cause issues, such as time drift. Time drift can be a frustrating problem, especially if your sign is off by several minutes or more by the end of the week. In this post,...
  • Knowledge Base

    Setup Viplex- Manage Your Sign On-Site with a Laptop

    Control your LED sign locally using a Windows or macOS laptop/PC. Update and manage content securely and efficiently while you're on-site. Table of Content 1. Download the Software 2. Connecting Computer to the LED Sign Using the CPE Antenna/Network Bridge A. Using Only the Access Point (Best for Close Proximity)B....
  • Knowledge Base

    New Sign Set Up: Items Needed for a Successful LED Sign Set Up Support Session

    When preparing for a support session for your LED sign, having the right tools and setup ensures a smooth and efficient process. Here’s a checklist of items you’ll need to have on hand before your session to ensure that we can resolve any issues quickly and effectively. Table of Contents...
  • Knowledge Base

    Post Installation: Network and Antenna Setup

    Setup Guide Step 1: Prepare for Setup Step 2: Connect the POE Adapter and Antenna to the PC Step 3: Adjust Network Settings of the New Setup Step 4: Test the Connection Step 5: Access the Antenna Interface Step 6: Configure the Antenna Step 7: Finalize Antenna Setup Step 8:...
  • Knowledge Base

    Setting up Wifi Repeaters and LED Sign Antennas

    Step 1: Prepare for Setup Step 2: Connect the POE Adapter and Antenna to the PC Step 3: Adjust Network Settings of the New Setup Step 4: Test the Connection Step 5: Access the Antenna Interface Step 6: Configure the Antenna Step 7: Finalize Antenna Setup Step 8: Reset IPv4...
  • Knowledge Base

    Troubleshooting Connection Issues with TP Link Access Point

    During a support session, Shane from LED Sign City assisted Tony in diagnosing a communication issue between a TP Link access point and an LED sign. The antennas connected to the sign were not displaying any lights, suggesting a power or connection problem. Before proceeding with troubleshooting, it was essential...
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