Blog

  • Knowledge Base

    How to Remove and Install the POE

    A guide on how to remove and install the POE  Access the POE Locate the POE Install the POE Access the POE Before you can see the POE, you’ll need to access it by removing the module that covers it. The controller is located at the bottom left of the...
  • Knowledge Base

    Where the LAN, WLAN, and SIM Card are Located on the Antenna

    If you’re dealing with an antenna that includes several elements like LAN, WLAN connectors, and even a SIM card, it’s important to know their precise location, especially when you need to make adjustments or maintenance.  Table of Contents The Bottom of the Antenna: What’s Inside? Why the Location Matters The...
  • Knowledge Base

    How to Confirm and Test the Antenna Network Under the Sign

    Standing below the sign and testing the antenna. Table of Contents Confirm Network BroadcastLog Into the NetworkTest Internet Connectivity 1. Confirm Network Broadcast Stand below the sign and check the Wi-Fi options on your cellphone or device. If the Sign City Network is listed, this confirms the antenna is broadcasting...
  • Knowledge Base

    Troubleshooting Power Issues with Your Antenna and POE Adapter

    Table of Contents Introduction Tools Needed Detailed Troubleshooting Guide Quick Troubleshooting Steps Ordering Replacement Parts Conclusion Frequently Asked Questions Introduction Power issues with an antenna can disrupt your sign’s performance. This guide provides a detailed process for troubleshooting, along with quick steps for easy reference. Tools Needed Hex key or...
  • Knowledge Base

    How to Program and Troubleshoot Your TP Link Antenna for LED Signs

    Setting up your TP Link antenna correctly is crucial for establishing a stable communication link between your computer and your LED sign. This guide will walk you through the steps. Table of Contents Understanding Your Connection Type Setting Up the TP Link Antennas Checking Antenna Lights Programming the TP Link...
  • Knowledge Base

    How to Connect the TB2 to Wi-Fi without Using a CPE Antenna

    If your sign is close to an internet source—such as inside a building or mounted on a nearby wall—connecting it directly to Wi-Fi offers a streamlined, clutter-free setup. This approach eliminates the need for an external CPE antenna, making it ideal for locations where a clean, professional presentation is a...
  • Knowledge Base

    Setup Viplex- Manage Your Sign On-Site with a Laptop

    Control your LED sign locally using a Windows or macOS laptop/PC. Update and manage content securely and efficiently while you're on-site. Table of Content 1. Download the Software 2. Connecting Computer to the LED Sign Using the CPE Antenna/Network Bridge A. Using Only the Access Point (Best for Close Proximity)B....
  • Knowledge Base

    New Sign Set Up: Items Needed for a Successful LED Sign Set Up Support Session

    When preparing for a support session for your LED sign, having the right tools and setup ensures a smooth and efficient process. Here’s a checklist of items you’ll need to have on hand before your session to ensure that we can resolve any issues quickly and effectively. Table of Contents...
  • Knowledge Base

    Post Installation: Network and Antenna Setup

    Setup Guide Step 1: Prepare for Setup Step 2: Connect the POE Adapter and Antenna to the PC Step 3: Adjust Network Settings of the New Setup Step 4: Test the Connection Step 5: Access the Antenna Interface Step 6: Configure the Antenna Step 7: Finalize Antenna Setup Step 8:...
  • Knowledge Base

    Setting up Wifi Repeaters and LED Sign Antennas

    Step 1: Prepare for Setup Step 2: Connect the POE Adapter and Antenna to the PC Step 3: Adjust Network Settings of the New Setup Step 4: Test the Connection Step 5: Access the Antenna Interface Step 6: Configure the Antenna Step 7: Finalize Antenna Setup Step 8: Reset IPv4...
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