Blog

  • Knowledge Base

    How to Effectively Communicate Your LED Sign Issues to Support

    When your LED sign encounters an issue, the faster we can diagnose the problem, the faster we can resolve it. To assist you effectively, it's important to provide clear and detailed information about the problem you're facing. This blog will guide you through what information to provide and how to...
  • Knowledge Base

    Cloud Software for LED Sign: How to Sign in to Your Account

    Unlock the full potential of your LED sign! This guide will walk you through a smooth login process, empowering you to manage your sign wirelessly – all from the comfort of your laptop or mobile device using VNNOX. Ready to take control? Here's what you'll need: Your laptop or mobile...
  • Knowledge Base

    LED Sign City Knowledge Base: Your Guide to LED Sign Support

    Welcome to the LED Sign City Knowledge Base, your go-to resource for all LED sign support and solutions. Whether you're setting up a new sign, troubleshooting common issues, or looking for guidance on customizing your content, we've got you covered. Explore step-by-step installation guides, software tutorials, repair and maintenance tips,...
  • Knowledge Base

    Case Study: Connecting an LED Sign to the Internet and Publishing Content

    Objective: This guide provides a detailed approach to helping customers program their antenna, verify network settings, and connect and publish content to an LED sign using VNNOX. This case is based on a recent successful support call. Background: Miss Deanna needed to bring her LED sign online, located at a...
  • Knowledge Base

    How to Reset Your VNNOX Password via Email

    Sometimes, login details slip our minds. But don't worry, regaining access to your sign management software is a breeze.
  • Knowledge Base

    A Simple Guide to Uploading Videos on Vnnox for Your LED Sign

    Follow this quick guide to seamlessly upload your video to Vnnox and get your content shining bright. Step 1: Sign in to the Vnnox account Visit the VNNOX login page: 👉 Click Here   Step 2: Upload Your Video Head to the "Content" tab and upload your video file. FAQ: What File Types Can I Upload...
  • Knowledge Base

    Dynamic LED Signs: Advertise with a Twist Using VNNOx

    The flexibility of programmable LED signs allows you to showcase your business's versatility. With easy-to-use web-based software like VNNOX, you can remotely upload a variety of eye-catching ads. The Magic of Dynamic LED Signs Imagine you're organizing an event - say, a Halloween-themed "Spooktacular Saturday." You have two fantastic campaigns...
  • Knowledge Base

    Updating Content on Your LED Sign Using VNNOX Online

    VNNOX is the online counterpart of Viplex and Viplex Handy. It allows you to update content on your LED sign remotely, providing flexibility and convenience. Accessing VNNOX Online: Visit VNNOX Online. Enter your username and password to log in. Uploading Media Files: Click on the Content tab. Select Add Media....
  • Knowledge Base

    How to find the serial number of your sign using ViplexHandy mobile App 

    Step-01: Visit the App Store or Play Store and search for "Viplex Handy." Download and install the app.   Step-02: When complete, open you wifi settings and search for the network name AP###### (AP followed by a series of numbers)   Step-03:   1. For signs purchased before March 2024,...
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