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Troubleshooting Connection Issues with TP Link Access Point
During a support session, Shane from LED Sign City assisted Tony in diagnosing a communication issue between a TP Link access point and an LED sign. The antennas connected to the sign were not displaying any lights, suggesting a power or connection problem. Before proceeding with troubleshooting, it was essential... -
Troubleshooting LED Sign Display Outage
Table of Contents Checklist: Before You Begin Troubleshooting Troubleshooting Steps: Display Issue Quiz: Troubleshooting LED Sign Display Outage 1. Checklist: Before You Begin Troubleshooting Before you begin troubleshooting, confirm the following details to ensure a thorough understanding of the customer’s setup: Controller Type: Verify if the sign uses an internal... -
Installing XM Player on Windows (Newer than Windows 7)
Prompt 1Prompt 2 When installing XM Player on newer versions of Windows (beyond Windows 7), you may run into issues related to the .NET Framework 2.0, which is required by XM Player but not always pre-installed. Follow these steps to proceed: Prompt 1 You'll be asked if you want to... -
How to Connect to Your LED Sign Wirelessly with ViPlex Express
In this guide, we will walk you through the steps to connect to your LED sign wirelessly using ViPlex Express. Follow the instructions below to connect to the internal Wi-Fi broadcasted by the sign. Step 1: Install ViPlex Express Make sure you have ViPlex Express installed on your computer before... -
How to Change Video Source in ViPlex Express
One of the most common issues customers report is not seeing content on their screen. This is often due to incorrect video settings. In this tutorial, we’ll show you how to check and adjust the video source for your LED sign using ViPlex Express. Step 1: Connect to Your Sign... -
How Non-Profit Organizations Can Choose the Right LED Sign for Their Needs
Shopping for an LED sign as a non-profit organization can feel like a daunting task, especially when you’re balancing budget constraints and the need to create a lasting impact in your community. Whether you’re looking for a sign to communicate messages to your supporters, promote upcoming events, or simply display... -
How to Get Your LED Sign Quote on Our Website in Just a Few Easy Steps
At LED Sign City, we’ve made it easy for you to customize and receive an instant quote for your LED sign using our Instant Price Tool. Whether you're replacing an old sign or creating a new one, you can get an accurate price in minutes. Follow these steps to quickly... -
Why "I Need to Talk to My Partner" Isn’t an Objection with Our Instant Price Tool
In the sales world, hearing a customer say, "I need to talk it over with my partner," is often seen as a roadblock or an objection. But at LED Sign City, we see it differently. When customers say they need to consult with someone else, we don’t view it as... -
Build Your Own LED Sign with Ease: The Benefits of Using Our Instant Price Tool
When it comes to upgrading or installing a new LED sign for your business, the last thing you want is to spend days waiting for a quote or dealing with complex paperwork. That’s where our Instant Price Tool comes in. It’s designed to make customizing your LED sign and receiving... -
How Easy Is It to Set Up Your LED Sign? A Step-by-Step Guide Based on a Real Customer Experience
At LED Sign City, we understand that setting up an LED sign might seem like a daunting task, but we’ve made it as simple as possible. In fact, one of our customers, Mr. Dan, recently went through the process of setting up his demo sign with a little guidance. Here’s...
