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Troubleshooting LED Sign Display Outage
Table of Contents Checklist: Before You Begin Troubleshooting Troubleshooting Steps: Display Issue Quiz: Troubleshooting LED Sign Display Outage 1. Checklist: Before You Begin Troubleshooting Before you begin troubleshooting, confirm the following details to ensure a thorough understanding of the customer’s setup: Controller Type: Verify if the sign uses an internal... -
How to Connect to Your LED Sign Wirelessly with ViPlex Express
In this guide, we will walk you through the steps to connect to your LED sign wirelessly using ViPlex Express. Follow the instructions below to connect to the internal Wi-Fi broadcasted by the sign. Step 1: Install ViPlex Express Make sure you have ViPlex Express installed on your computer before... -
How to Change Video Source in ViPlex Express
One of the most common issues customers report is not seeing content on their screen. This is often due to incorrect video settings. In this tutorial, we’ll show you how to check and adjust the video source for your LED sign using ViPlex Express. Step 1: Connect to Your Sign... -
Case Study: Troubleshooting LED Sign Connectivity with XM Player and Wi-Fi Extenders
At LED Sign City, our goal is to ensure seamless operation of all signs, even when technical issues arise. Recently, we assisted a customer using XM Player and Wi-Fi extenders who encountered a problem when trying to send a program to their LED sign. The issue stemmed from a reset... -
Installing your LED Sign: Step-by-Step Guide for Installing Your LED Sign
If you're preparing to install your new LED sign, you're likely eager to get everything set up and running smoothly. Here's a practical guide to help you through the process, based on a recent conversation between a customer and a support representative. Whether you're a seasoned installer or doing this... -
Case Study: Connecting an LED Sign to the Internet and Publishing Content
Objective: This guide provides a detailed approach to helping customers program their antenna, verify network settings, and connect and publish content to an LED sign using VNNOX. This case is based on a recent successful support call. Background: Miss Deanna needed to bring her LED sign online, located at a... -
Troubleshooting Wireless Connection for LED Signs Using TP-Link CPE 210/510
In this video, I'll guide you through troubleshooting the wireless connection for your LED sign, specifically if you're using the TP-Link CPE 210 or CPE 510 models. We'll cover an overview of the antenna, how to check if it's working correctly, and steps to resolve common connection issues. 1. Understanding... -
Upgrade Your Sign with the New TB2 4G LED Control Card Unlock features such as 4G data, built-in wireless connection, and remote access.
The TB2 4G controller is an excellent option for upgrading older LED signs, providing more modern features such as remote access and live weather input. This upgrade brings significant improvements in functionality and convenience, making it a valuable addition for enhancing your LED sign's capabilities How to Add... -
TB2 4G Control Card FAQs: How Does it Upgrade the LED Sign?
Whether your sign already has this card installed or you're considering upgrading an older sign, the TB2 4G Control Card: has the ability to make your LED sign smarter. It offers features like 4G access and built-in Wi-Fi, making your sign more modern and efficient. Here's a detailed look at the... -
XM Player Connection Issue: How to Check and Assign an IP Address on Your Computer
Table of Contents Step 1: Open Control Panel Step 2: Navigate to Network Settings Step 3: Identify the Correct Ethernet Port Step 4: Configure IP Address Step 5: Save Settings Step 6: Verify Antenna Connection Additional Support Step 1: Open Control Panel Click on the Start menu. Type Control Panel...
