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Troubleshooting Guide for Antenna and POE Connection on LED Sign
If you're experiencing connection issues with your sign, this step-by-step guide will help you identify and resolve common problems by checking the antenna, PoE adapter, and their cables. Table of Contents Step 1: Remove the Bottom-Left LED Module Step 2: Understand the PoE Adapter Setup Step 3: Reset the Connections... -
Why Does Vnnox/Viplex Express Say the Sign is Offline?
If Vnnox or Viplex Express reports your sign as offline, the issue may stem from network connectivity, hardware malfunction, or software/device compatibility. Below, we outline possible causes, troubleshooting steps, and additional scenarios to help identify and resolve the problem. Table of Contents Possible Causes Troubleshooting Steps Additional Scenarios Next Steps... -
Troubleshooting Power Issues with Your Antenna and POE Adapter
Table of Contents Introduction Tools Needed Detailed Troubleshooting Guide Quick Troubleshooting Steps Ordering Replacement Parts Conclusion Frequently Asked Questions Introduction Power issues with an antenna can disrupt your sign’s performance. This guide provides a detailed process for troubleshooting, along with quick steps for easy reference. Tools Needed Hex key or... -
How to Program and Troubleshoot Your TP Link Antenna for LED Signs
Setting up your TP Link antenna correctly is crucial for establishing a stable communication link between your computer and your LED sign. This guide will walk you through the steps. Table of Contents Understanding Your Connection Type Setting Up the TP Link Antennas Checking Antenna Lights Programming the TP Link... -
How to Connect the TB2 to Wi-Fi without Using a CPE Antenna
If your sign is close to an internet source—such as inside a building or mounted on a nearby wall—connecting it directly to Wi-Fi offers a streamlined, clutter-free setup. This approach eliminates the need for an external CPE antenna, making it ideal for locations where a clean, professional presentation is a... -
Setup Viplex- Manage Your Sign On-Site with a Laptop
Control your LED sign locally using a Windows or macOS laptop/PC. Update and manage content securely and efficiently while you're on-site. Table of Contents 1. Download the Software 2. Connecting Computer to the LED Sign Using the CPE Antenna/Network Bridge A. Using Only the Access Point (Best for Close Proximity)B.... -
New Sign Set Up: Items Needed for a Successful LED Sign Set Up Support Session
When preparing for a support session for your LED sign, having the right tools and setup ensures a smooth and efficient process. Here’s a checklist of items you’ll need to have on hand before your session to ensure that we can resolve any issues quickly and effectively. Table of Contents... -
Simplifying XM Player Control with the TP-Link CPE210 Repeater Setup
When controlling your LED sign with XM Player, the goal is to make the process as seamless as possible. For customers who already have the TP-Link CPE210, configuring the device as a repeater is a cost-effective solution that maximizes efficiency and ease of use without needing additional hardware. This guide... -
Post Installation: Network and Antenna Setup
Setup Guide Step 1: Prepare for Setup Step 2: Connect the POE Adapter and Antenna to the PC Step 3: Adjust Network Settings of the New Setup Step 4: Test the Connection Step 5: Access the Antenna Interface Step 6: Configure the Antenna Step 7: Finalize Antenna Setup Step 8:... -
Setting up Wifi Repeaters and LED Sign Antennas
Step 1: Prepare for Setup Step 2: Connect the POE Adapter and Antenna to the PC Step 3: Adjust Network Settings of the New Setup Step 4: Test the Connection Step 5: Access the Antenna Interface Step 6: Configure the Antenna Step 7: Finalize Antenna Setup Step 8: Reset IPv4...