How to Uncrate and Handle Your LED Sign
Your LED sign has arrived! Please follow these step-by-step instructions to safely uncrate and handle your new display without causing damage.
1. Keep the Crate Upright
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Always ensure the crate remains upright.
The feet of the crate should be on the ground at all times. -
Do NOT lay the crate on its side.
This can damage internal components or misalign the contents.
2. Uncrating the Sign
Remove the Top Panel
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Use a Phillips head screwdriver to remove the screws securing the top.
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Lift off the top panel carefully and set it aside.
Remove the Front Face (Wide Side)
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Locate and remove the Phillips screws around the edge of the wide front face.
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Take off the front panel completely to reveal the sign inside.
3. Accessing and Lifting the Sign
Remove the Protective Wrap
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The LED sign will be wrapped in plastic.
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Tear a hole in the wrap between sign sections to create a solid grip point.
Manual Lifting
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Always lift with at least two people.
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A maximum size (e.g., 4x4 panel) can weigh up to 160 lbs.
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Grip the sign from the back or sides only—do not lift by the display face.
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You may steady the front with your hands, but avoid using the display for leverage.
4. Optional: Forklift Lifting Method
If you're using a forklift, here’s how to do it safely:
Use M10 Bolt Points
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Around the edges of the sign, locate the M10 millimeter bolts.
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Attach the included L-brackets to secure lifting straps.
Use Locking Pin Slots
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Located every 2 inches from the edge and then every 10 inches across.
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Remove locking pins and insert eye bolts.
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These give you secure lifting points for using chains or straps with a forklift.
⚠️ This step is optional. Most signs can be lifted manually if you follow the proper two-person technique.
5. Placing the Sign Safely
Avoid Damage to the Display
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Never set the sign face-down. Even light pressure can cause dead pixels.
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If necessary, lay the sign gently on its back—but only temporarily.
Choose a Flat, Clean Surface
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Use a level area for unpacking or staging.
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If possible, move the sign directly from the crate to your prepared mounting frame.
Optional: Install L-Brackets
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After removing the sign, you can install the included yellow stabilization brackets to prevent tipping.
✅ Quick Checklist
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Crate is upright
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Top panel removed
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Front face removed
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Plastic wrap opened for grip
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Sign lifted by 2+ people from back (not display)
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Flat surface ready
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Optional: Forklift used with L-brackets or eye bolts
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Optional: Stabilizing brackets installed
📞 Need Assistance?
Call us at 866-343-4011 with any questions.
We’re happy to help you through the uncrating process.
Next up: Our next guide will walk you through assembling your LED sign once it’s unpacked.