Blog

  • Knowledge Base

    Setup Offline Mobile App – Viplex Handy

    Manage your LED sign without an internet connection using the Viplex Handy mobile app. Follow these simple steps to get started: Table of Contents Step 1: Download the App Step 2: Connect to the Sign's Wi-Fi Step 3: Enter the Password Step 4: Open Viplex Handy and Access the Sign...
  • Knowledge Base

    Getting Started with Designing and Uploading Ads to Your LED Sign

      Table of Contents How to Set Up Your Canva Account Additional Tips 1. How to Set Up Your Canva Account Canva is an online graphic design platform used by millions for creating everything from social media posts to business presentations. Whether you're a professional or just someone who wants...
  • Knowledge Base

    New Sign Set Up: Items Needed for a Successful LED Sign Set Up Support Session

    When preparing for a support session for your LED sign, having the right tools and setup ensures a smooth and efficient process. Here’s a checklist of items you’ll need to have on hand before your session to ensure that we can resolve any issues quickly and effectively. Table of Contents...
  • Knowledge Base

    How to Effectively Communicate Your LED Sign Issues to Support

    When your LED sign encounters an issue, the faster we can diagnose the problem, the faster we can resolve it. To assist you effectively, it's important to provide clear and detailed information about the problem you're facing. This blog will guide you through what information to provide and how to...
  • Knowledge Base

    How to Order Replacement Modules for Your LED Sign

    If your LED sign is experiencing pixel issues or has faulty modules, it’s important to know how to order the correct replacement parts. This blog will guide you step-by-step through identifying the correct modules, placing an order, and ensuring a smooth replacement process. Table of Contents Step 1: Diagnose the...
  • Knowledge Base

    Simplifying XM Player Control with the TP-Link CPE210 Repeater Setup

    When controlling your LED sign with XM Player, the goal is to make the process as seamless as possible. For customers who already have the TP-Link CPE210, configuring the device as a repeater is a cost-effective solution that maximizes efficiency and ease of use without needing additional hardware. This guide...
  • Knowledge Base

    Post Installation: Network and Antenna Setup

    Setup Guide Step 1: Prepare for Setup Step 2: Connect the POE Adapter and Antenna to the PC Step 3: Adjust Network Settings of the New Setup Step 4: Test the Connection Step 5: Access the Antenna Interface Step 6: Configure the Antenna Step 7: Finalize Antenna Setup Step 8:...
  • Knowledge Base

    Setting up Wifi Repeaters and LED Sign Antennas

    Step 1: Prepare for Setup Step 2: Connect the POE Adapter and Antenna to the PC Step 3: Adjust Network Settings of the New Setup Step 4: Test the Connection Step 5: Access the Antenna Interface Step 6: Configure the Antenna Step 7: Finalize Antenna Setup Step 8: Reset IPv4...
  • Knowledge Base

    How to Find the IC Model Number on Your LED Sign Module

    Table of Contents IntroductionWhat is the IC Model Number?Steps to Find the IC Model NumberWhy Is the IC Number Important?Contact Support 1. Introduction If you're troubleshooting or need assistance with your LED sign, locating the Integrated Circuit (IC) model number is crucial for getting the right support. The IC number...
  • Knowledge Base

    Why White Color Affects LED Sign Efficiency: A Detailed Analysis

    1. Importance of Energy Efficiency in Outdoor LED Signs2. How LED Signs Produce White Light3. Why White Requires More Power4. Heat Generation from White Light in LED Signs5. Effects of White Light on LED Sign Longevity6. Optimizing Content for Energy Efficiency in LED Signs 1. Importance of Energy Efficiency in...
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