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LED Sign City Knowledge Base: Your Guide to LED Sign Support
Welcome to the LED Sign City Knowledge Base, your go-to resource for all LED sign support and solutions. Whether you're setting up a new sign, troubleshooting common issues, or looking for guidance on customizing your content, we've got you covered. Explore step-by-step installation guides, software tutorials, repair and maintenance tips,... -
Installing XM Player on Windows (Newer than Windows 7)
Prompt 1Prompt 2 When installing XM Player on newer versions of Windows (beyond Windows 7), you may run into issues related to the .NET Framework 2.0, which is required by XM Player but not always pre-installed. Follow these steps to proceed: Prompt 1 You'll be asked if you want to... -
Connecting to the Access Point Wirelessly and Setting the IP Address for the SignCity Network
In this guide, we’ll walk you through the steps required to connect wirelessly to the Sign City network, manually set an IP address, confirm the connection to your sign using the ping command, and send your presentation via XM Player. Before proceeding, ensure that the Access Point is properly installed... -
How to Export Content from PowerPoint for Use with Your LED Sign
Creating dynamic content for your LED sign can be a powerful way to grab attention, and one of the easiest tools to design your content is PowerPoint. In this guide, we’ll walk you through how to export your content from PowerPoint and upload it to your LED sign, step by... -
Case Study: Troubleshooting LED Sign Connectivity with XM Player and Wi-Fi Extenders
At LED Sign City, our goal is to ensure seamless operation of all signs, even when technical issues arise. Recently, we assisted a customer using XM Player and Wi-Fi extenders who encountered a problem when trying to send a program to their LED sign. The issue stemmed from a reset... -
XM Player Connection Issue: How to Check and Assign an IP Address on Your Computer
Table of Contents Step 1: Open Control Panel Step 2: Navigate to Network Settings Step 3: Identify the Correct Ethernet Port Step 4: Configure IP Address Step 5: Save Settings Step 6: Verify Antenna Connection Additional Support Step 1: Open Control Panel Click on the Start menu. Type Control Panel... -
XM Player: Troubleshooting Connection Issues
In this guide, we'll walk you through a series of straightforward steps to troubleshoot and resolve connection issues with your XM Player. Whether you're dealing with unidentified networks, faulty IP configurations, or connectivity problems with external devices like antennas, these instructions will help you identify and fix the root causes... -
XM Player: How to Update the Clock on Your LED Sign
Welcome back to our latest guide, where we're going to walk you through updating the time on your LED signs using XM Player. This is an essential task if your sign displays the time or if you're managing schedules that need to kick off precisely on time. You might find... -
Guidance On IP Address Management For LED Signs
Follow the steps outlined below to reset your sign's default IP address and subsequently change it. -
Steps to Change the IP Address of Your Sign in XM Player
To easily access the terminal and server list, act as if you're sending a new program to your sign. Go to the 'File' menu at the top and select 'Send Current Program.' This action will automatically open the terminal and server list for you.