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Troubleshooting LED Sign Display Outage
Table of Contents Checklist: Before You Begin Troubleshooting Troubleshooting Steps: Display Issue Quiz: Troubleshooting LED Sign Display Outage 1. Checklist: Before You Begin Troubleshooting Before you begin troubleshooting, confirm the following details to ensure a thorough understanding of the customer’s setup: Controller Type: Verify if the sign uses an internal... -
How to Set Schedules in ViPlex: Step-by-Step Instructions
In this guide, you’ll learn how to efficiently manage and schedule content for your LED signs using ViPlex. The ability to set schedules allows you to display the right content at the right time, enhancing your advertising impact. Whether it’s for daily specials, seasonal promotions, or specific events, setting up... -
How to Connect to Your LED Sign Wirelessly with ViPlex Express
In this guide, we will walk you through the steps to connect to your LED sign wirelessly using ViPlex Express. Follow the instructions below to connect to the internal Wi-Fi broadcasted by the sign. Step 1: Install ViPlex Express Make sure you have ViPlex Express installed on your computer before... -
How to Change Video Source in ViPlex Express
One of the most common issues customers report is not seeing content on their screen. This is often due to incorrect video settings. In this tutorial, we’ll show you how to check and adjust the video source for your LED sign using ViPlex Express. Step 1: Connect to Your Sign... -
Build Your Own LED Sign with Ease: The Benefits of Using Our Instant Price Tool
When it comes to upgrading or installing a new LED sign for your business, the last thing you want is to spend days waiting for a quote or dealing with complex paperwork. That’s where our Instant Price Tool comes in. It’s designed to make customizing your LED sign and receiving... -
How Easy Is It to Set Up Your LED Sign? A Step-by-Step Guide Based on a Real Customer Experience
At LED Sign City, we understand that setting up an LED sign might seem like a daunting task, but we’ve made it as simple as possible. In fact, one of our customers, Mr. Dan, recently went through the process of setting up his demo sign with a little guidance. Here’s... -
Connecting to the Access Point Wirelessly and Setting the IP Address for the SignCity Network
In this guide, we’ll walk you through the steps required to connect wirelessly to the Sign City network, manually set an IP address, confirm the connection to your sign using the ping command, and send your presentation via XM Player. Before proceeding, ensure that the Access Point is properly installed... -
Case Study: Troubleshooting LED Sign Connectivity with XM Player and Wi-Fi Extenders
At LED Sign City, our goal is to ensure seamless operation of all signs, even when technical issues arise. Recently, we assisted a customer using XM Player and Wi-Fi extenders who encountered a problem when trying to send a program to their LED sign. The issue stemmed from a reset... -
Installing your LED Sign: Step-by-Step Guide for Installing Your LED Sign
If you're preparing to install your new LED sign, you're likely eager to get everything set up and running smoothly. Here's a practical guide to help you through the process, based on a recent conversation between a customer and a support representative. Whether you're a seasoned installer or doing this... -
Case Study: Connecting an LED Sign to the Internet and Publishing Content
Objective: This guide provides a detailed approach to helping customers program their antenna, verify network settings, and connect and publish content to an LED sign using VNNOX. This case is based on a recent successful support call. Background: Miss Deanna needed to bring her LED sign online, located at a...
