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  • Knowledge Base

    Troubleshooting LED Sign Display Outage

    Table of Contents Checklist: Before You Begin Troubleshooting Troubleshooting Steps: Display Issue Quiz: Troubleshooting LED Sign Display Outage 1. Checklist: Before You Begin Troubleshooting Before you begin troubleshooting, confirm the following details to ensure a thorough understanding of the customer’s setup: Controller Type: Verify if the sign uses an internal...
  • Knowledge Base

    Novastar TB2: How to Connect and Use the HDMI Port

    Table of Contents Step 1: Connect the HDMI Device Step 2: Log into the Player Step 3: Verify Connection Status Step 4: Access Terminal Control Step 5: Set the Video Source Step 6: Configure the Display Settings Step 7: Adjust the Output Position (Optional) Step 8: Finalize and Display Content...
  • Knowledge Base

    Troubleshooting Wireless Connection for LED Signs Using TP-Link CPE 210/510

    In this video, I'll guide you through troubleshooting the wireless connection for your LED sign, specifically if you're using the TP-Link CPE 210 or CPE 510 models. We'll cover an overview of the antenna, how to check if it's working correctly, and steps to resolve common connection issues.  1. Understanding...
  • Knowledge Base

    TB2 4G Control Card FAQs: How Does it Upgrade the LED Sign?

    Whether your sign already has this card installed or you're considering upgrading an older sign, the TB2 4G Control Card: has the ability to make your LED sign smarter. It offers features like 4G access and built-in Wi-Fi, making your sign more modern and efficient. Here's a detailed look at the...
  • Knowledge Base

    XM Player Connection Issue: How to Check and Assign an IP Address on Your Computer

    Table of Contents Step 1: Open Control Panel Step 2: Navigate to Network Settings Step 3: Identify the Correct Ethernet Port Step 4: Configure IP Address Step 5: Save Settings Step 6: Verify Antenna Connection Additional Support Step 1: Open Control Panel Click on the Start menu. Type Control Panel...
  • Knowledge Base

    LED Sign Wiring Overview: Connecting Your Cables Correctly

    After assembling your LED sign, the next crucial step is wiring it correctly. This blog will guide you through connecting the various cables to their respective ports to ensure your sign operates flawlessly. Identifying the Ports Understanding where each cable should connect is essential for a smooth setup. Here’s how...
  • Knowledge Base

    Access Point Connection: How to connect your Digital Sign Wirelessly Part Two

    When setting up a digital sign that includes an access point and client, you'll receive a package with two antennas and other vital components. This setup is perfect for scenarios where the sign and the controlling PC need to communicate wirelessly over a distance. Here's how to install and connect...
  • Knowledge Base

    Client/4G Modem Connection: How to Connect an Antenna to Your Digital Sign Part one

    Setting up a digital sign involves various components, and one of the crucial elements is the antenna connection. Whether you're using a dual-antenna setup for an access point and client or a standalone 4G antenna, it's essential to ensure that the connection is secure and correct. In this blog post,...
  • Knowledge Base

    XM Player: Troubleshooting Connection Issues

    In this guide, we'll walk you through a series of straightforward steps to troubleshoot and resolve connection issues with your XM Player. Whether you're dealing with unidentified networks, faulty IP configurations, or connectivity problems with external devices like antennas, these instructions will help you identify and fix the root causes...
  • Knowledge Base

    Frequently Asked Questions about Taxi Top LED Signs

    The regulation of LED signs on vehicles largely depends on local ordinances. Generally, these signs do not face regulations as they are not permanent fixtures.
    Frequently Asked Questions about Taxi Top LED Signs
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