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Why Does Vnnox/Viplex Express Say the Sign is Offline?
If Vnnox or Viplex Express reports your sign as offline, the issue may stem from network connectivity, hardware malfunction, or software/device compatibility. Below, we outline possible causes, troubleshooting steps, and additional scenarios to help identify and resolve the problem. Table of Contents Possible Causes Troubleshooting Steps Additional Scenarios Next Steps... -
How to Effectively Communicate Your LED Sign Issues to Support
When your LED sign encounters an issue, the faster we can diagnose the problem, the faster we can resolve it. To assist you effectively, it's important to provide clear and detailed information about the problem you're facing. This blog will guide you through what information to provide and how to... -
Case Study: Troubleshooting LED Sign Connectivity with XM Player and Wi-Fi Extenders
At LED Sign City, our goal is to ensure seamless operation of all signs, even when technical issues arise. Recently, we assisted a customer using XM Player and Wi-Fi extenders who encountered a problem when trying to send a program to their LED sign. The issue stemmed from a reset... -
Understanding and Resolving LED Sign Blackouts
With proper troubleshooting, your LED sign will be back in business in no time, illuminating your messages brightly for all to see.
