How to Sync your C16 Card with HD Player

By default, the HD Player is set to acquire an IP address automatically. To connect the controller to your PC, first connect the controller to your PC (network or direct connection, depending on your setup), then open HD Player.

1) Open HD Player and confirm the card is detected

HD Player main window with the Screen Parameter tab open; the connected device status/indicator is visible near the bottom of the window.

Once HD Player opens, check the bottom corner of the screen. If the C16 card/controller is identified, you’re connected and can proceed.

2) Select the device (first-time setup or if it doesn’t auto-connect)

If you are using the program for the first time, you may receive a prompt to connect the screen. If you do not see a prompt, select the device manually from the device list.

Device list drop-down menu in HD Player; click the device list and select the detected controller/device from the list.

If the device list does not show your controller, you can also search and enter the exact model.

HD Player device search/lookup option showing a field to enter the controller model manually to locate the correct device.

3) Verify the connection in Device Information

To confirm you are connected, go to Control and open Device Information. The device details should populate if the connection is active.

HD Player Control menu with Device Information open, showing controller/device details used to verify a successful connection.

4) Edit your program and send it to the screen

Once connected, you should be able to edit your program and send the files to the screen.

Program editing window in HD Player where you create or modify content before sending it to the display.

HD Player confirmation message indicating the file/content was sent successfully to the screen/controller.

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How to Sync your C16 Card with HD Player