Our 12-Month Resolution and Brightness Guarantee Explained
When you buy an LED sign, you don’t want to feel locked into a choice that might not fully fit your application. At LED Sign City, we make sure you never have to second-guess your investment. That’s why we created our 12-Month Resolution and Brightness Guarantee — a promise unique to us.
What It Means
For the first 12 months after installation, if you feel the resolution or brightness of your sign doesn’t fully match your needs, you can request an upgrade:
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Resolution: Upgrade between P10, P8, or P6 for sharper clarity.
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Brightness: Adjust within the 7,000–10,000 nit range for the visibility that best fits your environment.
If you change your mind, we’ll make it right:
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Turnkey customers: Parts and labor for the upgrade are included.
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DIY customers: Replacement parts are included.
Why It Matters
Most companies leave you stuck with whatever you picked on day one. But choosing resolution and brightness isn’t always easy — it depends on things like:
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Sign placement and orientation.
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Distance from your audience.
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Competing light sources.
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Type of content displayed.
Our guarantee eliminates the guesswork. If the first choice doesn’t feel right, you’re not stuck. You have the freedom to upgrade within 12 months and know you’ll get the best match for your application.
Real-World Impact
For our customers, this means confidence. You can trust our recommendation upfront, knowing you have the safety net to adjust later if your application calls for it. Instead of worrying about whether you made the “perfect choice,” you can focus on using your sign to reach your audience.
Our One Price Guarantee
At LED Sign City, every customer receives our One Price Guarantee:
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Best price upfront — no haggling or hidden fees.
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Transparent pricing — everything except tax.
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No shipping charges.
And with our 12-Month Resolution and Brightness Guarantee, you have the flexibility to change your resolution or brightness at no extra cost — so you’ll always have a sign that feels right for your needs.