Key Considerations for EMC Installation With LED Sign City

Upgrading to an LED sign is a powerful way to boost visibility and engagement for your organization. From installation and management to long-term support, understanding the essential details can help you make the most of this investment. Here, we outline what to expect at each stage, including site surveys, display capabilities, management software options, and our labor support policy.

1. Installation Support: Working with Local Partners

For the installation process, we prioritize working with a local sign company. These partners are well-versed in our platform and installation requirements, ensuring seamless setup. Local companies also bring valuable area knowledge, which helps streamline permitting and scheduling. On rare occasions where a local partner isn’t available, we deploy our nationwide installation team to manage the project directly.

2. Site Surveys: Structural and Electrical Assessments

Before installation, a structural site survey is conducted to finalize placement, dimensions, and permit requirements needed for safe and compliant sign installation. This survey is included in our standard installation package.

• Electrical Needs Assessment: If additional power work is needed, such as installing a new breaker panel or adding a dedicated power line, we assess these requirements during the site survey. This additional electrical work is a value-added service and will be discussed with you in detail, so you understand any extra costs and requirements for safely powering your sign.

3. Optimized Text and Display Capabilities

Our bezel-free signs offer complete flexibility, allowing you to use the entire display area for optimal readability:

• Readability from a Distance: For audiences up to 100 feet away, we recommend a minimum 10-inch letter height, which allows a 2 ft high sign to display two clear rows of text for easy visibility. A 4 ft high sign can accommodate up to four rows at this size.

• Close-Range Viewing: For closer viewing distances, you can increase the number of rows by reducing the letter height, allowing more detailed content without compromising clarity.

• Full Display Coverage: With no bezel, you can maximize the sign’s height and width for text, images, or videos, ensuring content fills the entire display and is clearly visible from various distances.

4. Flexible Management Software Options

Managing your LED sign is convenient, with options for both online and offline software.

• Online Software: If your sign can connect to your organization’s WiFi network, our cloud-based software enables remote management for brightness, power, message scheduling, and other features.
• 4G Network Option: If WiFi is unavailable, we can configure the sign to work with a 4G SIM card. Note that the SIM card and data subscription are not included in this offer, but we can integrate the 4G connection for seamless remote management.
• Offline Software: For sites without internet connectivity, we provide proximity-based software that operates within line-of-sight of the sign.
• Bandwidth Requirements: Remote management typically uses between 250 MB to 1 GB per month, depending on usage.

5. Timeline for Completion

From the date the order is confirmed to the installation date, the timeline depends on several stages, including permitting, production, delivery, and installation.

• Permit Approval: This can vary from 4 weeks to 3 months, depending on your local city or county’s review process.
• Production: Once permits are secured, production generally takes about 5 weeks.
• Delivery: Delivery typically adds 1 week.
• Frame Fabrication: If custom framing is required, this will take an additional 4 weeks after sign delivery.
• Installation: Installation can be scheduled within one week of the sign’s arrival at the site.

6. Labor and Maintenance Support

Our signs are built to be easy to maintain, minimizing the need for complex repairs.

• Labor for Routine Maintenance: Most maintenance tasks require only a 3mm hex key and a #2 Phillips screwdriver, making part replacement simple. Our team provides training instructions and remote troubleshooting assistance.
• Remote Troubleshooting: Send us photos of the sign’s status, and our team will provide guidance on resolving the issue.
• Accessing the Sign: For signs installed at ground level, maintenance is straightforward. For elevated signs or those requiring special equipment, we recommend scheduling a troubleshooting session with our team before engaging outside help.
• External Repair Companies: Using an outside company for repairs won’t void your warranty. However, for efficiency, we recommend consulting our team first to identify the issue before seeking external labor.

7. Local Support and Warranty

Our warranty policy is designed to support you well beyond the initial purchase period.

• Years 1-2: Comprehensive warranty covering free parts replacements and exchanges (delivery costs covered by the customer).
• Years 3-5: Prorated replacement fees, with customers responsible for 40% of replacement costs. Labor costs are not included but can be arranged through local service providers.
• Beyond 5 Years: We offer upgradeable components, allowing you to replace or upgrade parts as new technology becomes available. In the rare case that a part becomes obsolete, we offer compatible alternatives to keep your sign functional.

8. Removal and Disposal of Old Sign

Our installation package includes the removal of your old sign, with minimal charges for disposal if required. This ensures a smooth transition to your new LED sign.

Conclusion
Our commitment to quality and customer satisfaction ensures that every aspect of your LED sign installation is planned and supported. Whether upgrading to a new LED display or adding an additional sign, we’re here to guide you through every step, from the initial survey to ongoing support and maintenance.

If you’re ready to begin your LED sign project or have more questions, please don’t hesitate to reach out to our team. We’re here to ensure a seamless experience that meets your needs and exceeds your expectations.