XM Player Connection Issue: How to Check and Assign an IP Address on Your Computer

in latest new 1 min read

 Step 1: Open Control Panel

  1. Click on the Start menu.
  2. Type Control Panel in the search bar and press Enter.

Step 2: Navigate to Network Settings

  1. In the Control Panel, select Network and Internet.
  2. Click on Network and Sharing Center.
  3. On the left-hand side, click Change adapter settings.

Step 3: Identify the Correct Ethernet Port

  1. Right-click on Ethernet. If using a USB to Ethernet adapter or if you have multiple Ethernet ports, unplug your antenna and wait for your computer to refresh to see which port responds.
  2. Plug your antenna back in and identify the active port.
  3. Right-click on the identified port and select Properties.

Step 4: Configure IP Address

  1. In the Ethernet properties window, select Internet Protocol Version 4 (TCP/IPv4).
  2. Click on Properties.
  3. If the setting is on Obtain an IP address automatically, change it to Use the following IP address.
  4. Enter the following details:
    • IP address:
    • Subnet mask: (This will usually load by default)

Step 5: Save Settings

  1. Click OK.
  2. Click Close.

Step 6: Verify Antenna Connection

  1. Return to your XM player and attempt to connect to your sign.
  2. Ensure all lights are on both antennas (the access point and the client).
    • If only the power and LAN lights are on, the antenna is powered and connected to the computer but lacks a signal.
    • Both antennas should show full lights to confirm a connection.

Additional Support

  • If you still experience issues, visit ledsigncity.com.
  • Select Support Desk in the top right corner.
  • Submit a support ticket for further assistance.
  • Tags:
You have successfully subscribed!
This email has been registered