Common Questions Before Starting Your LED Sign Project
When considering a proposal for an LED sign project, it’s natural to have questions. This guide answers the most frequently asked ones, providing a clear path forward for both DIY and turnkey installation projects.
Table of Contents
- Customer References and Reviews
- Training and Learning Graphics Design
- Sign Height and Installation Considerations
- Payment Options and Deposits
- Getting Started
- Contact Us for More Information
1. Customer References and Reviews
We understand the importance of trust when making an investment in an LED sign. You can find reviews from past customers on our reviews page and on Google. Search "LED Sign City Wilmington" to see over 100 reviews, many of which include videos and detailed customer experiences.
2. Training and Learning Graphics Design
We provide a comprehensive training and onboarding process to help you:
- Connect to the Sign: Learn how to establish and maintain connectivity.
- Create and Upload Ads: Step-by-step guidance on designing effective content.
- Templates and Tips: Receive templates for initial ads and tips for maximizing your sign’s impact.
Advanced Support:
- Our team can create your first set of ads. If you like them, we can provide editable templates and train you on using them.
- For professional design teams, we provide secure login credentials to enable remote sign management.
3. Sign Height and Installation Considerations
For turnkey projects requiring new structures, the height of the sign is determined during the permit, engineering, and design phases. Factors include:
- Local ordinances and zoning restrictions.
- The best vantage point for your target audience.
- Recommendations tailored to your specific location and needs.
4. Payment Options and Deposits
Whether you’re choosing a DIY or turnkey project, we have flexible payment options to meet your needs:
DIY Payment Options
- Pay in Full Discount: Order directly online and receive a discount.
- 30% Deposit Option: For signs not shipping immediately, pay 30% upfront and the balance when the order is ready to ship to receive the pay-in-full discount.
Turnkey Project Payment Options
-
Permit-Based Deposit:
- 5-10% Deposit: Covers permit acquisition and certified drawings.
- Refunds: If the permit is denied, unused amounts will be refunded.
- Upon permit approval, pay the remainder of the deposit up to 50%.
-
Fabrication Payments:
- 30% upon fabrication completion.
- Final 20% upon project completion.
Financing Options
- 0% Interest for 6 Months (for orders up to $35,000).
- 24-Month Payment Plans with high approval rates.
- Extended Financing: Up to 60 months with options for deferred payments (e.g., 90 days after sign delivery).
- Payments and interest terms are disclosed at checkout.
Accepted Payment Methods: ACH, wire transfers, checks, major credit cards, and PayPal. Note: Credit card payments above $10,000 may incur a 3% processing fee.
5. Getting Started
Here’s how to begin your project:
- Order Online: If your product is listed, you can make your purchase directly through our website.
- Custom Projects: For custom signs, we’ll send you a payment link for credit card or ACH transfer.
- Mail Payment: Option to send a check if preferred.
6. Contact Us for More Information
We’re here to help! For additional assistance:
- Call us at 866-343-4011.
- Email us at sales@ledsigncity.com.
Let us guide you through every step of the process and ensure your LED sign project meets your expectations!