Q&A: Customizing Your LED Sign on LED Sign City
In this post, we’ll answer some common questions customers have when customizing and purchasing their LED signs from our website. These real questions and answers from a recent conversation will help guide you through the process of choosing the right sign for your business.
Q: How can I get a quote for a sign?
A: You can easily get a quote by visiting our website, LEDSignCity.com. Our online tool allows you to input your sign dimensions and customize features like resolution and sides (single or double). As you make changes, the price will update instantly. It takes just a few minutes, and you can experiment with different sizes to see what fits your budget.
Q: What sizes are available for the signs?
A: We offer a wide range of sizes. For example, standard options like 3x6 or 4x8 are popular, but we also allow you to enter custom dimensions. If you're looking for something specific, such as a 20-inch by 60-inch sign, you can enter those dimensions in the tool to see how that impacts the price. We aim to be as flexible as possible with sizes!
Q: Can I get a double-sided sign?
A: Yes! If you need a double-sided sign, our website lets you easily choose this option. Double-sided signs are great for businesses that want visibility from both directions. Just select the double-sided feature while customizing, and you’ll see how it affects the overall price.
Q: Do I have to call for a quote, or can I find everything online?
A: You don’t have to wait for a call to get a quote. Our website provides real-time pricing based on your customization choices. However, if you prefer, we’re more than happy to walk you through the process over the phone. It usually takes only 5 minutes to show you how the system works. We can answer any questions you have, but if you'd rather explore on your own, the website is available anytime.
Q: What if I don’t have time to go through the pricing process right now?
A: No problem! If you’re short on time, we can send you an email outlining all the steps. This way, you can check it out at your convenience. When you're ready, we can schedule a quick follow-up to go over any questions you may have.
Q: Where is LED Sign City located?
A: We are based out of Wilmington, Delaware, and our signs are manufactured in Houston, Texas. We also have a nationwide distribution channel, so we can ship and install your sign anywhere in the U.S. If installation is needed, we have installers available nationwide to help set everything up for you.
Q: Do you offer support with installation and programming?
A: Yes, we offer comprehensive support with both installation and programming. Our team is available to guide you through every step, and we also have installation services available if needed. If you're comfortable doing it yourself, we provide plenty of resources to make the process easy.
Q: What if I need help using your website to customize my sign?
A: We're here to help! If you’re unsure about any part of the customization process, we can walk you through it over the phone or send instructions by email. Our goal is to make it as simple as possible for you to find the right sign with the right features, all within your budget.
Q: Can I schedule a time to talk later?
A: Absolutely! We’re flexible with scheduling. In fact, we scheduled a follow-up with one of our customers for a more convenient time to go over their sign options. You can book a time that works best for you, and we’ll be there to assist.
Conclusion: Your Sign, Your Way
Whether you're looking for standard or custom-sized signs, single or double-sided, or need help with installation, we have you covered at LED Sign City. We make the entire process — from pricing to customization to installation — easy and accessible. If you have more questions, visit our website or reach out to us, and we’ll be happy to help!