LED OK Lite: How to Connect and Control Your Sign

Welcome to the LED OK Lite instructional guide. In this guide, we'll walk you through the steps to connect your mobile device to your taxi top sign, import your content, and display it on your sign. By following these simple instructions, you'll be able to manage and update your sign's content with ease. Let's get started!

Step 1: Connect to Your Taxi Top Sign

1. Open your mobile device and go to Wi-Fi settings.
2. Search for a Wi-Fi network named "Y5A" followed by a series of numbers. These numbers are unique to your sign.
3. Connect to this network. The default password is 12345678. You can change this later if needed.
4. After connecting, you might see a message saying "Connected without Internet." This is expected. Stay connected to the network even if prompted that there is no Internet.

Step 2: Download the LED OK App

1. For iPhone Users: Go to the App Store and search for "LED OK Lite." Download and install the app directly.
2. For Android Users: You will need to download the app file. A download link will be provided along with these instructions.
1. Follow the link to download and install the app on your device.
3. Open the app once installed.

Step 3: Local Control Setup

1. Upon logging into the app, select "Local Control" to connect to your sign.
2. At the bottom of the screen, under "Screens," ensure your sign is listed as connected.

Step 4: Import Your Content

1. Navigate to the "Solution List" section of the app.
2. Click on "Add Task" to create a new presentation (task). Name your task, for example, "Weekly Ads."
3. Set the screen resolution based on your sign's specifications. For example, if you have a 37x12 inch screen with 2.5mm pitch, the resolution would be 384x128. Check your purchasing documents for the exact resolution.

Step 5: Adding Content

1. In the task, you can add different pages, with each page representing an ad or slide.
2. Click on the media carousel icon to add pictures, videos, text, or other media to each page.
3. For each page, you can make adjustments like dragging to move the content or making it full screen.
4. After adding content, hit "Save" at the top.

Step 6: Send Content to the Screen

1. Once your content is ready, click on the "Send" icon at the top of the screen.
2. Select your connected sign from the list that appears.
3. Confirm by clicking "OK."
4. Wait for the process to complete. Once you see "Send Successful," your content should appear on the screen.

Support If you have any questions or need assistance, please contact us at 866-343-4011 or visit our website at ledsigncity.com.

 

FAQ for Connecting and Using LED OK Lite

1. How do I connect my mobile device to the taxi top sign using Wi-Fi?

• Answer: First, go to your mobile device's Wi-Fi settings and search for a network named "Y5A" followed by a series of numbers. Connect to this network using the default password 12345678. If you see a message saying "Connected without Internet," this is normal—stay connected.

2. What should I do if the sign says "No Internet Connection" after connecting to Wi-Fi?

• Answer: If your sign shows "No Internet Connection," this is perfectly normal. It means you are connected to the sign, but there is no internet available on the network. The next step is to open the LED OK app, select "Local Control," and verify that the screen is listed as connected.

3. What should I do if the sign shows a blank screen after trying to upload content?

• Answer: A blank screen usually means that the sign is connected but no content has been uploaded. Ensure that you have created or uploaded ads or other content through the LED OK app.

4. Can I upload text instead of a video?

• Answer: Yes, if you don't have a video, you can upload text through the LED OK app. Just choose the text option instead of video when creating your ad.

5. How do I save a video to my phone from a text message?

• Answer: If you receive a video via text message, save it to your phone's gallery. On an iPhone, you may need to open the video, press the share icon (a square with an arrow pointing up), and select "Save Video" to store it in your gallery.

6. How do I upload a video to my sign using the LED OK app?

• Answer: After connecting to the Wi-Fi and opening the LED OK app:
  1. Select "Local Control."
  2. Go to "Solution List" and add a new solution.
  3. Choose "Add Task" and enter your screen's resolution (e.g., 384x128).
  4. In the media carousel, click the plus icon and select "Video."
  5. Allow access to your phone's gallery, choose the video you saved, and then click "Screen Cover" to make it full screen.
  6. Hit "Save" and then "Send" to upload the video to your sign.

7. What should I do if I receive a "Page is empty" error while trying to send content?

• Answer: If you see a "Page is empty" message, it means that the content (image, video, or text) may not have been properly added. To resolve this, click "Edit," ensure the content was correctly uploaded, click "Save," and then try to send the content again.

8. What should I do if I want to add more content or change what's displayed on the sign?

• Answer: You can add more content or replace existing content by following the same steps in the LED OK app. Each new upload will overwrite the previous content.

9. How can I get custom-designed ads for my sign?

• Answer: If you need custom designs, text the content you want (e.g., text, images) to your service provider. They can then create the ad for you and send it back, ready for upload.

10. Why do I need to connect my car's power to the sign before uploading content?

• Answer: The sign needs to be powered on to receive and display content. Ensure your car is on and the sign is powered before attempting to upload any content.

11. What do I do if I experience issues after uploading content?

• Answer: If you run into any problems, contact your support team for assistance. They can guide you through troubleshooting steps or help with any design issues.

These FAQs should help you navigate the steps involved in connecting to and using the LED OK Lite app effectively. If you have further questions, don't hesitate to reach out to your support team.