The LED Sign Salesperson Quiz: 30 Questions Every Pro Should Answer
Buying an LED sign is a big decision. The right salesperson should be more than someone quoting a price — they should understand the product, your needs, and how to make sure your investment delivers results.
We’ve put together a 30-question multiple choice quiz that every qualified LED sign salesperson should be able to answer. Try it yourself, or use it as a guide the next time you talk with a competitor.
Resolution & Display Quality
Q1. What is the pixel count of a P10 module (32x32)?
A) 1,024
B) 1,600
C) 2,304
Q2. What is the pixel count of a P8 module (40x40)?
A) 1,024
B) 1,600
C) 2,304
Q3. What is the pixel count of a P6 module (48x48)?
A) 1,024
B) 1,600
C) 2,304
Q4. How do you determine the right resolution for a customer?
A) Always recommend the highest resolution
B) Match resolution to viewing distance (8–10 feet per pixel pitch)
C) Use only the customer’s budget
Q5. The higher the resolution, the more bulbs (LEDs) per module.
A) True
B) False
Q6. Why might a customer choose P10 over P6?
A) P10 is always cheaper
B) At longer viewing distances, resolution differences aren’t visible
C) P6 is never recommended
Brightness & Visibility
Q7. What is the minimum brightness required for daylight readability?
A) 5,000 nits
B) 7,000 nits
C) 10,000 nits
Q8. Which brightness level was common in older P10 models several years ago?
A) 6,500 nits
B) 8,000 nits
C) 10,000 nits
Q9. Every resolution can achieve 10,000 nits.
A) True
B) False
Q10. Why can’t P6 and P8 modules always reach 10,000 nits?
A) Power limitations and diode density
B) They’re older technology
C) They’re smaller in size
Q11. What environmental factor most affects brightness requirements?
A) Traffic speed and viewing distance
B) Warranty coverage
C) Cabinet color
Q12. How does auto-dimming help LED signs?
A) Increases energy use
B) Extends LED lifespan and reduces power use
C) Reduces visibility during the day
Software & Control
Q13. What methods can customers use to update their content?
A) PC only
B) PC, Mobile, and Cloud — all included
C) Cloud only with added fees
Q14. All three update methods (PC, mobile, cloud) are included at no extra charge.
A) True
B) False
Q15. Which design tool do we train customers to use for creating content easily?
A) Photoshop
B) Canva
C) PowerPoint
Q16. What advantage does cloud access give customers?
A) Content updates from anywhere
B) No internet required
C) Eliminates the need for hardware
Q17. LED Sign City software evolves alongside hardware upgrades.
A) True
B) False
Warranty & Long-Term Value
Q18. What does the 12-Month Resolution & Brightness Guarantee allow?
A) Free replacement of the entire sign
B) Upgrade resolution or brightness if the recommendation doesn’t fit
C) A refund anytime within 12 months
Q19. If a turnkey customer requests an upgrade under the 12-Month Guarantee, what’s included?
A) Parts only
B) Parts and labor
C) Nothing
Q20. If a DIY customer requests an upgrade under the 12-Month Guarantee, what’s included?
A) Parts and labor
B) Parts only
C) Nothing
Q21. The 12-Month Guarantee only applies to P10, P8, P6 and brightness between 7,000–10,000 nits.
A) True
B) False
Q22. How long is LED Sign City’s top-tier warranty?
A) 5 years
B) 10 years
C) Up to 15 years
Q23. How is the 15-Year Warranty structured?
A) Flat coverage
B) Prorated at 6% per year
C) Coverage only for 5 years
Q24. Visual inspections are the first step in maintaining warranty coverage.
A) True
B) False
Financing & ROI
Q25. Why are LED signs considered an investment?
A) They look nice
B) They generate revenue through visibility and traffic conversion
C) They are tax-deductible
Q26. What financing options are available?
A) Cash and credit only
B) Cash, credit, and leasing options
C) Leasing only
Q27. What tax advantage often applies to LED signs?
A) Section 179 business expense deduction
B) Depreciation only after 15 years
C) No tax advantages
Q28. A cheaper sign replaced every 5 years will cost more long-term than a premium sign with warranties and upgrades.
A) True
B) False
Installation & Setup
Q29. In a Professional Installation, what is included?
A) Permits up to $200, fabrication, installation (electrician excluded)
B) Only the LED sign cabinet
C) Customer handles everything
Q30. In a DIY Installation, what are the customer’s responsibilities?
A) Permits, local electrician, and fabrication as needed
B) Nothing, it’s all included
C) Just content programming
The Bottom Line
If a salesperson can’t get these questions right, they don’t have the product knowledge to guide you toward the best decision.
At LED Sign City, our sales team is trained to know the answers — because your investment deserves expert guidance, not guesswork.